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This submission from the Australian Library and Information Association (ALIA), the Australian Public Library Alliance (APLA), and the Council of Australian University Librarians (CAUL) presents how libraries across the sector have supported their communities during the COVID-19 pandemic.

The submission also discusses the issues encountered and provides the following recommendations to the Senate Committee:

This document presents the results of a survey undertaken by the Australian Library and Information Association Book Industry and eLending Advisory Committee. The survey provides a snapshot of the situation at the end of 2019. The top five 'asks' from respondents were a wider range of ebook content, better lending model conditions, improved cost per use, improved timeliness of release to libraries and improved reporting. While 83% were satisfied or very satisfied with the choice of ebooks, 91% were less than satisfied or not satisfied by the licensing conditions and costs.

ALIA 1995 Library Technician Dunn & Wilson Scholarship, Jean Bailey, LibTechCert

This study was made possible through the Dunn & Wilson Scholarship and supported by the Australian Library & Information Association (ALIA), with sponsorship from LJ Cullen Bookbinders NSW, and Apollo-Moon Bookbinders Victoria.

The aims of the study were:

ALIA 1997 Library Technician Dunn & Wilson Scholarship, Lorraine Denny LibT ALIATec

This study was made possible through the Dunn & Wilson Scholarship and supported by the Australian Library & Information Association (ALIA), with sponsorship from LJ Cullen Bookbinders NSW, and Apollo-Moon Bookbinders Victoria.

This research project focused on examining job descriptions from an organisational perspective. The objectives of the project were to:

ALIA 1999 Library Technician Dunn & Wilson Scholarship, Meredith Martinelli Bsc(LT) ALIATec

This study was made possible through the Dunn & Wilson Scholarship and supported by the Australian Library & Information Association (ALIA).

ALIA 2003 Library Technician Dunn & Wilson Scholarship, Lothar von Retzlaff AssDipAppSc(LT) ALIATec

This study was made possible through the Dunn & Wilson Scholarship and supported by the Australian Library & Information Association (ALIA).

This paper explores e-commerce to determine how developments in technology, promotion and marketing in the commercial arena may be adapted for libraries, so they can utilise services and create infrastructure to ensure the use of the internet benefits libraries in maintaining future funding, relevance and existence.

ALIA 2005 Library Technician Dunn & Wilson Scholarship, Sharon Uthmann ADipAppSc(LTST) ALIATec

This study was made possible through the Dunn & Wilson Scholarship and supported by the Australian Library & Information Association (ALIA).

This report provides an overview of secondment opportunities through discussion of:

ALIA 2007 Library Technician Dunn & Wilson Scholarship, Rebecca Evans ADipSocSC(Lib&InfStudies) ALIATec

This study was made possible through the Dunn & Wilson Scholarship and supported by the Australian Library & Information Association (ALIA).

ALIA 2009 Library Technician Research Award, Janette Telford AFALIATec (CP)

The aim of the project is to see if there is a career path for Library Technicians or must they upgrade their qualifications to Librarian or Teacher Librarian to have one. Also the project will include looking at Library Technicians who have upgraded their qualifications to other degrees and those Library Technicians who have not.

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge

This conference paper presents a case study of the process used by La Trobe University Library to develop and implement an interactive orientation activity to encourage student engagement with library services and programs.