ALIA internet access in public libraries survey 2011

Internet access in public libraries has become a core offering, providing equity of access for people without the benefit of a PC at home, and the demand from library users has been on a consistently upward trend for more than a decade.

The responses to the 2011 survey suggested that, while library managers were doing their best to meet this demand within the limits of their resources, these resources were becoming over-stretched and there were concerns about their ability to maintain service levels in the future